Terms and Conditions

1.1.  Administrative Charge means £50.

1.2.  Agent means Serco appointed by the Council to provide the Service on Council's behalf and notified in the Agreement.

1.3.  Agreement means the signed agreement between the Customer and the Council consisting of the following three parts:

1.3.1.  Part 1: Waste Service Agreement.

1.3.2.  Part 2: Duty of Care Waste Transfer Note; and

1.3.3.  Part 3: General Terms and Conditions (this document).

1.4.  Business Waste is defined for the purposes of this Agreement as Business Dry Recyclables and/or Business Non-Recyclable Waste.

1.5.  Business Dry Recyclables are recyclable materials specified in the Waste Service Agreement and the Duty of Care Waste Transfer Note issued to the Customer by the Council. (Note: Currently these materials are clean paper, cardboard, steel and aluminium cans, empty aerosols, plastic bottles, glass bottles and jars, plastic food pots, tubs and trays, food and drink cartons and clean kitchen foil and foil trays. Materials other than those specified in the Waste Service Agreement or Duty of Care Waste Transfer Note will not be considered as Business Dry Recyclables for the purpose of this Agreement and will not be collected. The Council reserves the right to add to and/or to remove a category of waste set out in this paragraph 1.5, and the Customer shall be notified of any changes in writing, which shall be effective 28 days from the date of the notice.)

1.6.  Business Non-Recyclable Waste means mixed non-bulky and non-hazardous waste which is comparable to typical household waste and specified in the Duty of Care Waste Transfer Note issued to the Customer by the council.

1.7.  Contamination means materials other than those specified in the Duty of Care Waste Transfer Note and/or Waste Service Agreement.

1.8.  Council means Breckland District Council.

1.9.  Customer means the party other than the council entering the Agreement.

1.10.  Duty of Care Waste Transfer Note means the form in the Agreement which has been completed and signed by both the council and Customer.

1.11.  Receptacles mean sacks/containers provided or hired to the Customer by the council for the storage and collection of Business Waste.

1.12.  Receptacle Delivery Charge means the receptacle delivery charge specified in Section 2 of Part 1: Waste Service Agreement.

1.13.  Receptacle Redelivery Charge means £20 per Receptacle other than sacks.

1.14.  Service means the collection and disposal of Business Waste (including provision of Receptacles) from the Customer by the council or its Agent in accordance with the Agreement.

1.15.  Service Charge means charges for the collection and disposal of Business Waste and hire of Receptacles as specified in Section 2 of Part 1: Waste Service Agreement of the Agreement.

1.16.  Service Commencement Date means the date of service commencement specified in Section 3 of Part 1: Waste Service Agreement of the Agreement.  

1.17.  Service Term means a period of 12 months from the Service Commencement Date or date of renewal or variation of the Agreement. 

1.18.  Waste Transfer Note Charge means the charge notified to the Customer in the Agreement (specifically in Section 2 of Part 1: Waste Service Agreement).